Contact information

PALADARES DA MARÉ, LDA
Official Contact Information & Customer Support Directory

Corporate Entity: Paladares da Maré, Lda
Headquarters Address: R. dos Bacalhoeiros 16, 1100-070 Lisboa, Portugal
Primary Support E-mail: [email protected]
Official Online Portal: qx6sed-ps.myshopify.com
At Paladares da Maré, Lda, accessible through our digital storefront qx6sed-ps.myshopify.com, we believe that nurturing young inquisitive minds
through advanced educational toys—including STEM technology kits, intricate mathematical puzzles, and immersive artisanal craft sets—requires an
open, responsive, and supportive communication network. Whether you have inquiries regarding product assembly, wholesale educational
partnerships, shipping updates, or safety certifications, our dedicated customer support team based in Lisbon is always eager to assist you.
1. DIRECT COMMUNICATION CHANNELS
We maintain streamlined communication channels to ensure your inquiries are addressed promptly and thoroughly by our specialized support
personnel:
Customer Support & General Inquiries E-mail: [email protected] (Our primary helpdesk for order tracking, returns, and product
questions).
Business Operating Hours: Monday through Friday, 9:00 AM to 6:00 PM (Western European Time / Lisbon Time, excluding public holidays).
Response Time Commitment: We strive to review and respond to all incoming inquiries within 24 to 48 business hours.
2. DEPARTMENTAL SUPPORT DIRECTORY
STEM & TECH TOY ASSISTANCE
Have questions about circuitry kits, coding toys, or mechanical building
blocks? Our technical advisors are ready to help troubleshoot assembly
steps.
E-mail: [email protected]

MATHEMATICAL & PUZZLE SUPPORT
Need guidance on geometry puzzles or logic games? Reach out for
solution hints, missing piece replacements, or educational difficulty levels.
E-mail: [email protected]

CRAFT SETS & CREATIVE WORKSHOPS
Inquiring about artisanal craft materials, non-toxic pigment safety
certifications, or DIY project guides? Contact our creative curators.
E-mail: [email protected]

WHOLESALE & INSTITUTIONAL SALES
Are you a school, educational center, or retailer looking to stock our toys?
Partner with us for bulk orders and institutional catalogues.
E-mail: [email protected]

3. PHYSICAL HEADQUARTERS AND REGISTERED OFFICE
Our official corporate administration and dispatch center is located in the historic heart of Lisbon, Portugal. While our primary operations are
conducted digitally through our online storefront, official correspondence can be directed to our physical address:
Entity Name: Paladares da Maré, Lda
Street Address: R. dos Bacalhoeiros 16
Postal Code & City: 1100-070 Lisboa, Portugal
Tip for Faster Support: When contacting our support team at [email protected] regarding an existing purchase, please include your
Shopify order number (e.g., #1001) and the associated e-mail address in your message subject line to expedite assistance!